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So you have decided to take the splash and embrace social media marketing but you are smart enough to know you need a plan. Now what? How do you plan your social marketing efforts?

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Topics: tips, marketing, social media

So you're thinking - everybody is on social media. All you hear about is your competitor's Facebook page and your sales manager is raving about Twitter. You can't swing a proverbial dead cat without running into a guru or expert who wants you to take your business social.

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Topics: b2b, marketing, social media

I was on a large financial company's website the other day and I saw they were offering coalition loyalty points as incentives to their channel partners. Nevermind the dubious nature of the value of these points to a partner (a rant for another day), what it really got me thinking about was how often customer loyalty just means points.

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Topics: marketing, customer loyalty

With some 2 million Canadian small and medium B2Bs and another 20 million or so in the US the lure for marketers is great. Despite the numbers though, cracking the SMB2B (yes I made this up, no I won't use it again) lead generation code is tough sledding. Even other SMBs have trouble creating engagement with their brethren.

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Topics: b2b, tips, marketing

As a marketing strategist I refer to the Customer Lifecycle fairly frequently. Most of the time clients have no idea what I am talking about and give the look. You know the look - it's the slightly quizzical mostly bemused look that says "whatever you say marketing geek'.

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Topics: content, customer engagement

8CV6JZNM2WXT I sometimes forget that the basics of internet marketing aren't always common knowledge to business owners. This came into especially sharp focus this week in separate conversations I had with 2 entrepreneurs about search.

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Topics: b2b, search

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Topics: leads, content, tips

I recently met with a business owner for drinks. Inevitably the conversation turned to his business and his lead generation and marketing efforts. He clearly understood his customers and was puzzled why none of his efforts seemed to be working.

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Topics: b2b, customer engagement, messaging

Ok you probably can't get a Lakota product for your marketing content pain.

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Topics: b2b, content, tips, marketing, examples