<img src="http://www.srv2020real.com/74680.png" style="display:none;">

Your brand is more than just your logo or tagline. It is the complete promise you make to every business who buys from you. It is the value you deliver brought to life and positioned in the mind of your prospects. It is the crystal clear reason why they should buy from you.

Read More

Anyone who has ever spent time trying to craft snappy marketing messages for B2B products/services can tell you it isn’t easy. Sometimes a question as simple as “What is product x?” can cause no end to trouble for the marketing team. Often a great place to start is to look at the stories being told by the sales team or executives when they meet with prospects, investors or even new hires.

Read More

Topics: b2b, tips, strategy, marketing content, messaging

You're busy, I get it. Your business won't run itself and so you need to prioritize - and marketing isn't on the top of your list. So why not get some marketing help. Here are five sure fire signs you could use a little help:

Read More

Topics: b2b, tips, marketing, strategy

Read More

Topics: b2b, leads, email marketing

A lot of marketers rent lists. You might be one of them. You may have a great broker or other third party who you love. This is great. Lists can be very useful - but they aren't leads, they are just names.

Read More

Topics: marketing, lead generation, list rental

I almost called this post – QR codes are stupid. Except that I don’t think QR codes are stupid. I actually think they are pretty clever and can definitely be an effective touchpoint in lead development. It’s the lousy marketing experiences I have seen that accompany QR codes that make me crazy. So I guess I should have called this ‘Some marketers are stupid” but that really seems like a step too far.

The point is just because its easy to generate a QR code and they are latest shiny object for marketing, it doesn’t mean you should just insert one randomly into your marketing mix. If it doesn’t add some sort of value to me as a prospect (make a purchase easier, help me pair your product with another, lend a helping hand of some sort or educate me on the spot) than don’t do it.
 
In no particular order here are 5 things you must consider before launching a QR code marketing campaign.

For those of you who clicked through to this post but don’t know what a QR or quick response code is check out the Social Media Examiner’s QR 101.

Design a mobile experience.
I am going to be on my smartphone so don’t send me to your non-mobile web experience or content. Your QR code will not generate more or better leads if drives me to an experience that is neither optimized for mobile (teeny tiny print means I won’t read it) or provides some content that makes sense for me in that moment. Mobile is the medium for QR code marketing and so you can't just send someone to your website and hope for the best.

Hey – get outta the way.
Don’t place your QR code in a high traffic area where I have to negotiate people, cars or other moving objects to get the click. Keep it simple and remember the user. Most of the time QR codes seem to work but I have noticed that when the lady with the big hat is standing directly in front of it I can’t get it to work...or her to move.

And related…hey - make sure I can get bars.
Not to be repetitive but QR codes are for mobile devices. If I have no coverage because I am in: a)the subway, b)in a bathroom in the basement of a club/bar, c) any other random dead zone, than I will never experience your marketing.

QR codes are for the top of the funnel.
Don’t send me to a landing page that requires me to register. I don’t want to fill out a form on my phone. Provide me meaningful and relevant educational content that is minimally promotional. I will remember who you are and I will like you more for it.

And although this one is a bit of rip-off as I mentioned it already, it still is the most important:

Act like a commercial. No value. No help. Just a request to buy.

Read More
Marketing measurement is often regarded as a bit of a dark art. So either it is ignored as the domain of sages or obsessed over. Marketing has to be measured otherwise your campaigns are just guesses and your marketing plans are just hypothesis. Eventually you need to prove what you are doing works.
The secret is to find a balance.

 

The trick to finding a balance is set an objective for each marketing activitity and to see if it meets it. Your objectives need to be SMART (Specific, Measurable, Achievable, Realistic, Time Bound) but they can be simple. Take for instance adding an ebook download to your website. As much you might like to develop a perfect metric for precisely quantifying return on investment, it isn't likely to happen. Instead focus on how many leads it generates (in this case assume a lead as everyone who provides an email address) or how many existing leads it drives back to your website.

 

Remember the cost of measuring something should never outweigh the value of doing so.

 

Here are a couple of questions to ask yourself when planning your marketing measurement:
  • Does what we attempting to meaure and the way we are doing it feel practical?
  • Are we learning things that will allow us to make better marketing decisions?
  • Is our measurement process simple and consistent?
Trends in numbers are often as important as the numbers themselves so use trends to learn from your efforts to constantly improve your effectiveness. Soon you will be regarded as one of the sages of marketing measurement’s dark art.
This article is an excerpt from the eBook, The Seven Deadly Sins of B2B Marketing - One Red Bird's Guide to Identifying the Mistakes that are Costing You Money. Download the entire eBook.
Click me
 
Read More

Topics: b2b, marketing, strategy, measurement

I am reviewing some buyer personas with a client later this week and so I thought it would be a good opportunity for a persona blog post.

Read More

Topics: b2b, content, marketing, buyer persona, customer engagement

Take a look at your marketing and ask yourself – is it telling prospects about your products and services or is it solving their problems?

Read More

Topics: b2b, content, marketing, strategy

When you ask your marketing agency to help you out with your website or a promotion - do they ask you why you need help or do they go to work getting the details for a quote?

Read More

Topics: strategy, marketing content, customer engagement